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fix the BUGGER!
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Remote Support

Your Personal
IT Support Department

At fix the BUGGER! our main focus is to provide our remote IT support expertise to both individuals and businesses, securely and professionally. If you are having a computer issue and require immediate assistance or you need guidance on installing a software application - We can help.
We pride ourselves in our achievements through helping others with their IT needs.

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1
Sessions per Technician
1+
Total Sessions
1
Regular Clients

No matter whether you are a business or a home user.

fix the BUGGER! specialise in resolving all your IT related issues.

Instant Issue Handling Remotely

A high percentage of all computer related issues can be resolved remotely.
We can help you.

Highly Secure
IT Support

We handle various workstations storing sensitive data daily via communication over a 256-bit Encryption connection - Similar to those used by banking and ecommerce based websites.

24/7 Support, Installations and Migration

Whatever computer issue you face, our professional engineers are prepared to assist. We work 24hrs and you can even book a request for the same engineer for future requirements.

Large Global Client Base

We have a large amount of loyal returning clients. We can provide IT support to anyone with an internet connection...anywhere.

Our Amazing Team

Our IT technicians/engineers are certified and trained to the highest level in ensuring the can fulfil your IT support requirements. We pride ourselves on consistent positive feedback.

Additional Advice

On request, we can provide additional advice on how to resolve issues yourself while we resolve the issues for you.

Software Assistance

Need Assistance installing or using specific software? No problem, we support a vast majority of mainstream software applications.


Confidence In Us

We never leave a job without providing a solution.

Platforms Supported

We support Mac and Microsoft Windows PC based Tablets, Desktops and Laptops.


reasons

Our Simple Price:


We use simple pay per hour of service for our remote support sessions. The time spent during a session depends on your support request but you will be advised during your session.

We accept payments from all major credit/debit cards along with PayPal if required.
All prices exclude VAT which will be added during payment.

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Experienced, Professional, Secure and Friendly

Whether it is immediate response to a virus infection, a lack of Desktop/Laptop performance, data recovery or software installation. fix the BUGGER! can help instantly!


REMOTE IT ASSISTANCE
SETUP, INSTALLS AND MIGRATION HELP

from

£59.50

per session

Physical-to-cloud Email and File Migrations
Cloud-to-cloud Email and File Migrations
Setup, Installation and Guidance

IT Assistance

Network Assistance

Software Application Installations

Email Setup

Synchronisation Setup

Printer/Scanner Software Setup

Backup Software Setup

Antivirus Installations

Training or Guidance On Specific Software

Website Browser Assistance…plus more…

REQUEST IT SUPPORT NOW

REMOTE IT SUPPORT
EVERYDAY AND COMPLEX ISSUES RESOLUTION

from

£59.50

per session

Slow PC Performance Resolving

Virus Infection Removal

Spyware Infection Removal

Low Disk Space Assistance

Operating System and Software Issues

Driver Issues

Sound or Display Issues

Slow Startup Issues
Software Application issues

Data Recovery…
plus more…


REQUEST IT SUPPORT NOW
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Testimonials

"...thank you for being there when we needed you! IT is not our strong point but that's what you are there for..."

Business Owner Harrogate, UK

"...extremely efficient in the installation of our accounting software across the finance team..." 

Finance Director Leeds, UK



"...amazing job at recovering my lost data!"

Construction Estimator Bristol, UK